There is more to it than price...
"I can get a better deal elsewhere"
"Can you match this price, it's £3 less"
Are just two common phrases we hear on a daily basis. In some cases, it's fair enough - we are able to sharpen the price. In some cases, when a big order is placed - then a better deal needs to be offered.
But, in a lot of instances, it actually comes across as an insult for us to match online retailers prices. Here's why...
We are a company that prides itself on our value added services. What does that mean we hear you ask?
Customer Service
We value our customers and will always dedicate time to them. Whether that be interacting in our showroom, responding in a helpful manner via email or assisting with orders on the phone. YES WE ANSWER THE PHONE!
Whether you visit us in the flesh or deal with us online, we appreciate your custom and try to find the best solution for your needs. This quite often means advising a lower cost product, as we know it's more suitable for you.
We know you agree about our service, as we boast a pride 5-Star rating on our Google business page and Facebook - from hundreds of content customers.
We care about local and grassroots football
We sponsor 3x local leagues (Derby Junior Football League, Nottinghamshire Senior League, Long Eaton Sunday League) and provide over £1000s of voucher giveaways to league members over the course of the season.
We provide additional giveaways with various adhoc competitions for people with teams involved in these leagues.
Our generous social competitions
Our BIG GIVEAWAY is an annual event on our social media pages where we give away over £1000 to a variety of lucky winners. You don't have to have an affiliation to a team, but customers who have purchased from us get the chance to enter twice.
We value our staff and the opportunities we provide
We want our staff to be happy in their work environment and feel rewarded for the effort they put in. Our profits are invested back in to employment, allowing us to provide long term career opportunities for local people.
We also provide new work opportunities for youngsters who haven't previously had a job. We dedicate time to them, providing them with future skills for their career, not just in their current role.
Quite we hear people bemoaning the lack of opportunities for youngsters. Well not on our watch!
All of this and we've not even mentioned the increase of National Insurance and energy bills!
It's blooming tough running a business in 2025...
So, a big thank you to all of the customers that have supported us in the past and continue to support us.
Without your loyalty we wouldn't be able to maintain all of the above.
Here's to another successful year
Team Euro Soccer